General Shipping Information
You must select one of the shipping methods presented to you on the Site. All shipping may be done through FedEx, or other freight carriers. JustStopandThink.com reserves the right to use the most appropriate carrier for the required transit time and destination. When choosing a shipping method, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier.
Shipping transit times vary and JustStopandThink.com assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
Pick up Will Call orders will be kept for 30 days from the delivery of a order pick-up notification. If the order has not been picked up from JustStopandThink.com’s facility within 30 days, it will be recycled.
We cannot ship to P.O. Boxes or APO/FPO.
Lost or Damaged Goods:
Fed-Ex Ground shipments containing multiple packages may be separated, so please allow 3 working days after arrival of the 1st package before calling. All claims for damaged Fed-Ex Ground shipments must be made directly to Fed-Ex Ground immediately as well as notifying TSI Store Supplies of the damage.
Warning: Any merchandise damaged is the responsibility of the carrier. List any missing or damaged cartons as such on the Bill of Lading. The consignee (buyer) is responsible for reporting any missing or damaged merchandise and must immediately file the proper notification for claim with the carrier.
Refused shipments without cause will result in the buyer being billed for all freight charges plus a $25 handling fee.
All international shipments will incur applicable brokerage fees, duty, taxes and GST added unless otherwise specified by buyer.